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Frequently Asked Questions

What types of projects do you accommodate?

At Catapult we like to say RFx because we accommodate everything from Request for Proposals, Due Diligence Questionnaires to Cybersecurity Questionnaires. Currently 9 project types are supported within Catapult.

Please describe the onboarding process?

We believe in white-glove service, which is why we come alongside you throughout this process to make this transition smooth and seamless.

Are you able to import all my questions and answers?

Yes! Content is our specialty and we’ve created universal imports to accommodate any format in which you desire to import.

How do you ensure a request is seen by the intended parties?

We have developed an engine that guarantees a 99.9% inbox hit rate with visible success metrics to indicate the visibility of each Responder.

What are your methods of support?

We have several channels of communication to include webinars, onsite, phone, email, help desk and through our Catapult Messenger built within Catapult.

Can multiple people work on the same project at the same time?

Yes, we believe in the power of Teams and that means the ability to collaborate in real-time on any project or piece of content.

Does a responder to my RFP have to pay to respond?

No, however, they do have limited feature exposure.

Am I able to use previous answers to questions to create a current RFP response without submitting to a vendor for a response?

Yes! We call this SPARK and it allows you to quickly produce a project overview before executing a more formalized RFP.