Customer trust and data security are critical to everything we do at Catapult

We protect your data.
All information is immediately recorded on several disks, undergoes daily backups, and is preserved in various places. Customer-uploaded files are kept on servers employing advanced methods to eliminate constraints and potential failure points.

Your data is sent using HTTPS.

Whenever your data travels between you and us, it’s fully encrypted and transmitted via HTTPS. Inside our private networks, protected by firewalls, data transfers might occur without encryption.

The files you upload are securely stored and encrypted while not in use. As for our application databases, they are typically not encrypted when inactive. However, the data you input into the applications remains active in our databases, receiving the same level of security and oversight as our other systems. We ensure our database backups are encrypted using GPG.

Full redundancy for all major systems.

Our servers are designed with complete redundancy, including power supplies, internet connectivity, and database administrative personnel. They are built to remain operational even in the event of multiple server failures.

Sophisticated physical security.

Our advanced servers are secured with biometric access controls and continuous interior and exterior surveillance monitoring. Access to the data center is restricted solely to authorized staff. The presence of onsite personnel around the clock, every day of the year, further safeguards against unauthorized access and potential security incidents.

Regularly-updated infrastructure.

We consistently update our software infrastructure with the newest security enhancements. Our products operate on a private network, secured with firewalls, and under meticulous surveillance. Recognizing that achieving flawless security is an evolving challenge, we collaborate with security experts to stay ahead of the latest advancements in web security.

We protect your billing information.

All credit card transactions are handled with secure encryption, equivalent to the standards used by top banks. This includes transmitting, storing, and processing card details on a network that complies with PCI (Payment Card Industry) security standards.

Constant monitoring

Our specialized team is committed to safeguarding the security of your account on our systems and utilizes monitoring tools to detect any malicious activities targeting our domains. So far, we’ve successfully avoided any data breaches.

Additionally, we conduct audits on internal data access. Should any Catapult employee inappropriately access customer data, they will be subject to consequences ranging from termination to legal prosecution. To our knowledge, such an incident has not occurred.

We have established procedures and safeguards to maintain our record of zero data breaches. However, we will promptly inform all impacted customers in the unlikely event of a successful malicious attack.

Over 19 years in business.

With years of experience in the industry, we understand that security extends beyond technology; it’s fundamentally about building trust. Since 2004, we’ve dedicated ourselves to gaining the confidence of tens of thousands of companies globally. Our commitment to maintaining this trust is unwavering. At Catapult, longevity and stability are at the heart of our mission, and we strive daily to uphold these values.

Have a concern? Need to report an incident?

Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please email these details to security@catapulthq.com